Employment Advice

Can you tell your boss what you really think about them?

Most employees will have, at some point, called their boss a less-than-polite name behind their back. What happens if you say it to their face? A recent Employment Tribunal case has shed some light on how this would be approached.

06 Oct 2025

Team name
Esther Marshall

Esther Marshall

Kerrie Herbert had been employed by scaffolding and building firm Main Group Services since 2018. The Tribunal heard that in May 2022 Ms Herbert had found a document about the cost of her role, leading her to believe that she was going to be made redundant. When she raised this with her boss, Thomas Swannell, he raised issues about her performance, leading to Ms Herbert becoming upset. She told Mr Swannell “If it was anyone else in this position, they would have walked years ago due to the goings on in the office, but it is only because of you two dickheads that I stayed’.

Mr Swannell is said to have responded ‘Don’t call me a f****** dickhead or my wife. That’s it, you’re sacked. Pack your kit and f*** off.’ When Ms Herbert questioned whether he was really firing her, he confirmed that he was.

The Tribunal noted that Ms Herbert’s contract of employment did allow for termination in the event of “the provocative use of insulting or abusive language”, however the firm’s policies required that a warning be given before dismissal. The firm had therefore failed to follow a proper procedure.

Further, although Ms Herbert’s comment was found to be “inappropriate”, the Tribunal found that her dismissal was not reasonable, especially as the comment had been made in the heat of the moment. The firm was ordered to pay Ms Herbert £15,042.81 in compensation.

 

M&P Commentary

Esther Marshall. a specialist Solicitor in employment law, said:

“An employer would be forgiven for thinking that an employee calling their boss a dickhead would be sufficient grounds for dismissal. This case highlights the importance of following a proper procedure before dismissing an employee. It also demonstrates that legal advice should be taken from a specialist solicitor prior to dismissal, as there are many considerations to take into account. The context in which the comment was made can make a difference when considering the appropriate sanction.”

OUR CLIENTS SAY ABOUT US

Ranked highly in Romford and Brentwood for solicitor firms

Family
The service I received from Allison was exceptional. Always highly professional and informative.
Virginia
Wills
Mullis and Peake are very efficient, professional and friendly company to deal with. Excellent service throughout.
Brian
Employment
Excellent, swift service from Esther at Mullis & Peake. Showed clear expertise in her field & walked me through everything patiently & thoroughly.
Dan
Company and Commercial
I found the service provided was excellent from start to finish, with our requirements met in a timely manner throughout.
Gary
Wills
Staff very helpful and friendly. Trudi was easy to talk to and to understand the procedure.
Pamela
Dispute resolution
We contacted Martyn to deal with a sensitive Will dispute and we can’t thank him enough for his commitment and hard work.
Salena
Residential Property
Very prompt. Experienced. Expert. Friendly.
Trevor
Commercial Property
Excellent service and far quicker than previous negotiations using a different solicitor.
John
Family
At all times I was kept informed about the progress of the case and everything was completed in a timely fashion.
Melanie
Personal Injury
Martyn undertook and guided me through the lengthy process [of a personal injury case], and after much work, achieved a successful result.
Shirley