Holiday Accident Claims

What to do if you become ill on holiday

If you have become ill in a hotel, on a cruise or under other circumstances on holiday, and someone is at fault for your illness, you may be able to make a claim for compensation.

British tourists who experience an accident, or suffer personal injury or even food poisoning while on holiday, can sue UK tour operators instead of the airline, the cruise ship or the foreign hotel, provided that the holiday was a package which included travel and accommodation. Tour operators must ensure that their customers’ accommodation is safe and hygienic, and that they are not exposed to the risk of injury, disease, or infection.

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What if you suffer an accident whilst abroad?

Accidents that occur abroad can be extremely complex with an array of difficulties such as the language barrier, foreign legal systems and the difficulty in proving what happened. We have experience in handling claims for most forms of holiday accident, in countries throughout Europe, North America and the Far East.

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