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15 September 2016

Residential Property Team Reaccredited with Law Society's Conveyancing Quality Scheme

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    • Residential Property
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15 September 2016

Residential Property Team Reaccredited with Law Society's Conveyancing Quality Scheme

Mullis & Peake LLP received the accreditation for the first time in August 2011 and so have remained members for five years – what does CQS mean?

The Law Society set up the Conveyancing Quality Scheme (CQS) to provide a recognisable quality standard for residential property practices.  Membership established credibility with other stakeholders involved in the industry such as regulators, insurers and lenders as well as providing reassurance to buyers and sellers.

There is a rigorous assessment to join CQS and this has helped to improve standards in the residential property sector, ensure greater integrity and deter fraud.  Firms have to demonstrate that they follow best practice, meet the highest standards of technical expertise and are committed to providing an excellent client service.

CQS guarantees a professional and quality service, where firms will:-

  1. Treat you fairly

  2. Be polite and professional

  3. Respond promptly to your enquiries

  4. Tell you about problems as soon as they arise

  5. Ask for your feedback

Clients can expect:- 

A.  To have the steps in the process explained, along with clarification as to the role of       the Solicitor

B.  To be told what the costs will be

C.  To be informed of progress

D.  Work to be carried out in line with the standards of the CQS

Residential Property Team Reaccredited with Law Society

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Expert Commentary

Head of Residential Property at Mullis & Peake LLP, commented:

“We are proud to belong to the CQS and be a part of it since its inception five years ago.  The intention was to create a ‘trusted community’ and we believe that, this is the case.  We are reassured when the Solicitors acting for the other party are a member of CQS because this ensures a consistent approach, combined with the spirit of cooperation which, sadly, is not the case in all transactions.  We believe that we are good at what we do, but we are not so arrogant as to think that we get it right all of the time.  We enjoy asking for feedback and, most importantly, acting upon all suggestions to add greater finesse to what we already do well.  CQS is a quality mark which clients can trust, and clients can trust our award winning residential property team to do the very best for them”.

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